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1.
International Journal of Services Operations and Informatics ; 12(1):1-12, 2022.
Article in English | Scopus | ID: covidwho-1933400

ABSTRACT

The world today is constantly changing and evolving. The industry 4.0 revolution, digitisation, the arrival of the Internet of Things and the global health emergency caused by the Covid-19 crisis, are factors that have made companies have to adapt their business models and forms working to this new reality. For this reason, the need for improvement and adaptation of skills of employees and organisational capabilities is no longer a competitive advantage but necessary to survive. Digital competences, 21st century skills and digital leadership are concepts that have been widely studied theoretically in the last ten years. In addition, some empirical studies have established causal hypotheses between factors related to the skills of employees and company variables. Resilience, organisational learning capacity, agility, work engagement and motivation are the key factors that companies must promote and ensure among their employees for a correct evolution and adaptation to this new global situation. Copyright © 2022 Inderscience Enterprises Ltd.

2.
Technol. Forecast. Soc. Chang. ; 178:10, 2022.
Article in English | Web of Science | ID: covidwho-1796080

ABSTRACT

This study explores the relationships between intellectual capital, supply chain agility, collaborative knowledge creation, and corporate sustainability during unprecedented crises such as the COVID-19 epidemic. Data were collected from food and beverages firms and analyzed using Smart-Partial Least Squares (Smart-PLS) structural equation modeling software. The sample consisted of 289 managers, directors, and heads of department. The results reveal that intellectual capital significantly impacts supply chain agility, collaborative knowledge creation, and corporate sustainability. Furthermore, the findings confirm that collaborative knowledge creation and supply chain agility significantly impact corporate sustainability during the COVID-19 crises. This study contributes to the literature on intellectual capital, dynamic capabilities, supply chain management, and knowledge management, and the role of these capabilities in preserving corporate sustainability during unprecedented crises.

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